Legal
Refund Policy
Effective
Our money-back guarantee: if you do the work and don't get results, you get every kobo back.
The guarantee
If you follow the programme, do the practice work and still don't get results, we refund the full price you paid. You can ask within 30 days of your purchase.
How to qualify
Send us proof that you:
- went through the course modules
- completed the practice work
- applied what you learned, for example by sharing designs you made
How to ask for a refund
Email olutolastudios@gmail.com from the address you bought with. Include your payment reference (it is on your Paystack receipt) and your proof of work.
We reply within 3 business days. Approved refunds are sent through Paystack to the card or account you paid with; how long the money takes to arrive depends on your bank.
Course and community access ends once a refund is issued.
Always refunded in full
Whatever the reason, and without the proof-of-work step, we refund:
- a duplicate payment for the same purchase
- a payment for which you never received course access
When we cannot refund
- requests made more than 30 days after purchase
- requests without proof that the work was done
- removal from the community for breaking the Terms of Service
Your statutory rights
This policy does not affect your rights under the Federal Competition and Consumer Protection Act 2018.